In
basic terms, the system of patients calling the attentions and help from their
nurse is simply called nurse call in the old days. Through the years, this had
been mandated into an official regulation for nurses and the hospitals or
medical facilities concerned.
The
main devices used were simple buttons that patients can use to call the
attention of their nurses or caregivers. In the intervening years, there had
been many improvements and innovations integrated into the program and make it
a sophisticated form of communications between patients and the hospitals
(represented by the nurses and doctors).
The old
wired buttons had given way to wireless technologies to today’s
computer-assisted systems, and more.
Systems
The
basic action is having the nurse buttons where the patients can press them
whenever there is a necessity to call the attention of the nurses who are
mostly at their nurses’ stations. The assigned nurse then goes over and checks
on the patient. These days, the nurses can talk to their patients directly.
With
the new technology and other innovations (advances) in communications, the call
for assistance from nurses had developed alongside with them. The pioneering
technology was the simple nurse button used by the patients and the nurses.
Later,
the development in technology made it possible for patients to talk directly to
nurses (if the present condition of the patient allows it). This eliminated the
tedious process of nurses having to physically come over and inquire the
patient on what he/she needs. (This needs another time-consuming trip to
accomplish the request.)
Benefits
In a nurse call Queensland, there are two benefits. One
is directly for the patient in real time (fast, efficient) and the benefits
that affects the medical facility (or hospital) indirectly, and can only be
evident later.
In
the first place, the patients enjoys the practical benefits when nurses come to
their aid in helping them get up from their bed, turning up or down the room
temperature, and other various chores impossible for the patient to do.
The
hospitals get the indirect benefit in the form of reputation it gathers from
their patients and the healthcare family. This one is priceless and cannot be
measured tactically.
Goodwill
The
generation of goodwill accrued with their brand of services makes the hospital
earn a reputation among its co-establishments, and is directly responsible in
their current standing in the community. In terms of business, the word of
mouth type of advertising benefits them greatly.
There
is also the so-called efficiency quotient gathered from the alert system for
their nurses. This becomes substantial enough in terms of operational savings
for the facility. (The smooth management of manpower in the complex avoids
duplication of duties and redundant actions. in turn; this reduces expenses,
and will eventually translate into saving later.)
The
workflow within the nursing staff alone is enhanced not just by the patient
satisfaction but also for the whole organization itself. Nurse call Queensland is one such
healthcare system that altogether helps everyone – the nurses, the patients and
the hospitals.
