Nurse Call – In Step with Technology

In basic terms, the system of patients calling the attentions and help from their nurse is simply called nurse call in the old days. Through the years, this had been mandated into an official regulation for nurses and the hospitals or medical facilities concerned.

The main devices used were simple buttons that patients can use to call the attention of their nurses or caregivers. In the intervening years, there had been many improvements and innovations integrated into the program and make it a sophisticated form of communications between patients and the hospitals (represented by the nurses and doctors).

The old wired buttons had given way to wireless technologies to today’s computer-assisted systems, and more.

Systems

The basic action is having the nurse buttons where the patients can press them whenever there is a necessity to call the attention of the nurses who are mostly at their nurses’ stations. The assigned nurse then goes over and checks on the patient. These days, the nurses can talk to their patients directly.

With the new technology and other innovations (advances) in communications, the call for assistance from nurses had developed alongside with them. The pioneering technology was the simple nurse button used by the patients and the nurses.

Later, the development in technology made it possible for patients to talk directly to nurses (if the present condition of the patient allows it). This eliminated the tedious process of nurses having to physically come over and inquire the patient on what he/she needs. (This needs another time-consuming trip to accomplish the request.)

Benefits

In a nurse call Queensland, there are two benefits. One is directly for the patient in real time (fast, efficient) and the benefits that affects the medical facility (or hospital) indirectly, and can only be evident later.

In the first place, the patients enjoys the practical benefits when nurses come to their aid in helping them get up from their bed, turning up or down the room temperature, and other various chores impossible for the patient to do.

The hospitals get the indirect benefit in the form of reputation it gathers from their patients and the healthcare family. This one is priceless and cannot be measured tactically.

Goodwill

The generation of goodwill accrued with their brand of services makes the hospital earn a reputation among its co-establishments, and is directly responsible in their current standing in the community. In terms of business, the word of mouth type of advertising benefits them greatly.

There is also the so-called efficiency quotient gathered from the alert system for their nurses. This becomes substantial enough in terms of operational savings for the facility. (The smooth management of manpower in the complex avoids duplication of duties and redundant actions. in turn; this reduces expenses, and will eventually translate into saving later.)

The workflow within the nursing staff alone is enhanced not just by the patient satisfaction but also for the whole organization itself. Nurse call Queensland is one such healthcare system that altogether helps everyone – the nurses, the patients and the hospitals.