Without doubt, one of the greatest inventions of the modern era is the telephone. With it, communications among people were completely revolutionized the way people talked with each other, especially those that are divided by long distances between them. Telephone systems became one of the main anchor points in man’s development and that of his civilization.
For business owners, it is impossible to open, conduct and run a business without a phone system. It does not only provide assistance to operate the business, it is the principal means of communications among companies and organizations (and to individual people).
Advantages
Today’s telephone systems used for businesses are more complex and generally have more features than phones used for personal communications. They deliver a much higher performance with regards to business. However, the operational requirements might differ from one business to another.
The systems here are available in many sizes and capabilities depending on the specific needs of the organization, the types and whether they are small or big. There are always consultants who can assess your needs and whose recommendations are perfect for your company’s needs.
These days, the systems have many advance features to enable the business to improve its operational efficiency. One facility for call forwarding, for instance, can enable any organization yo manage all customer calls that arrive everyday as efficiently and effectively.
Components
As to the technical aspects of these systems, there are at least some six basic components top a telecommunications network, or an independent system. The first one are the input and output devices, usually referred to as the ‘terminals’.
These provide the starting and stopping points of all communications. The phone set is one example of a terminal. In computer networks, these terminals are called ‘nodes’ and consist of the computer and its attached peripheral devices.
Processors / control software
And then, there are the telecommunications channels, the ones that are responsible in transmitting and receiving data. These consist of various types of cables and wireless radio frequencies.
The telecommunications processors provide the number of control and suppo9rt functions. In many systems, data has to be converted from analog to digital, and sometimes back. The control software controls the functionality and the network’s activities.
Messages / protocols
The messages are the actual data that is being transmitted. With a phone network, the messages would consist of audio as well as data.
The protocols specify how each type of telecommunication systems handles the messages. Samples include GSM and 3G for mobile phone communications while TCP/IP is the protocol for communications over the Internet.
During the early part of the existence of telecommunications systems, they were built without computers. These days, most of the systems we are using have been digitized (or uses computers in some ways).
Fundamentally, telephone systems include a transmitter to take the information given and to convert it into a signal, a transmission medium that will carry the signal. There is also a receiver to take the signal and convert it back into usable information. This applies to any other communications systems, and whether or not they use computers.
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